To add a new channel to a multichannel widget, please visit this page: https://app.findallchat.com/settings/channels. At the top of the page, select the widget to which you want to add a channel, then click the Add new channel button.
Next, you need to enter a Title and optionally a Subtitle. Select an Action and provide the corresponding action-related details. For example, if you are adding a Facebook Messenger item, you need to enter the name (handle) of your Facebook Page. If it’s a WhatsApp item, you need to enter your WhatsApp phone number.
To execute some JavaScript code when the menu item is clicked, you need to enter that code in the Custom JS code field. This field is often used for custom analytics, including tools like Google Analytics and Yandex Metrika.
Please note that you cannot insert the <script> tag in the Custom JS code field. This field is intended for plain JavaScript only, such as function calls. For example:
myPopup.show();contactUs.hide();On the Visibility tab, you can configure the target device types (where the item should be visible), specify the pages where the item should or should not appear, and also set a schedule for the days and times when the item should be visible.